Prevent Child Abuse Louisiana expands their KIDLINE services to 24 hours a day. The hotline services parents, victims of child abuse, and others who need a listening ear. PCA Louisiana Executive Director Amanda Brunson says a grant from the Louisiana Commission on Law Enforcement provided dollars to have counselors available around the clock.
“So it’s not only just 8 a.m. to 8 p.m. 7 days a week. Now it’s 24 hours a day, and we also have the ability to text with a counselor and then chat online,” Brunson said.
Brunson says the hotline offers confidential emotional support, information on child development, and positive discipline tips.
“Anyone in the state of Louisiana can call, whether you have kids or not, whether you’re a victim of child maltreatment or not. It’s just a listening ear and a place to receive support and resources,” Brunson said.
Brunson says the KIDLINE also connects families to local counselors and community services. She says that includes help meeting basic needs with resources like food banks and local shelters.
“That’s what child abuse prevention really is. It’s about making sure that families have the resources that they need to care for their kids appropriately,” Brunson said.
The 24 hour hotline is 1-800-CHILDREN, and counselors can be reached via text at 225-424-1533. She says counselors are also available for web chat at pcal.org/kidline. Calls to report child abuse should be made to law enforcement.