Michelle Southern reporting.
An app developed in Lake Charles that provides delivery from local restaurants to customers is starting to launch in new areas throughout the state. It’s called, “Waitr” (with no E), and for a $5 delivery fee, you can order what you want from participating restaurants who normally don’t bring food to your door.
"You can find local restaurants that are a part of our network," says founder and CEO Chris Meaux. "Browse their menus, look at pictures, then select carryout or delivery."
Waitr is available in Lake Charles, Lafayette and Baton Rouge, and Meaux says they hope to be on board in New Orleans, Alexandria, Shreveport and Monroe before the end of the year. It's also available in the Houston market.
Meaux says their company does all of the deliveries for the restaurants on their platform.
"We have a team of drivers in all of our markets that are employees of Waitr," said Meaux. "And they go through extensive training. When they show up they're in a Waitr shirt and hopefully with a smile."
Meaux says since they launched last year in southwest Louisiana, tens of thousands of people have downloaded the app and almost all reviews are positive. He says you order and pay through the app, and you can also tip the driver through the app.
Meaux says one of the most popular features is "group order" where several people can get in on a delivery or carryout.
"No more calling up with 55 different orders and 10 different debit cards," said Meaux. "It's all done through the app."