Hurricane victims from 2020 and 2021 continue to struggle with insurance companies on getting paid for their storm damage claims. Houma Senator Mike Fesi says many of his constituents can’t even get a call back. Fesi says he’s told insurance providers a little communication is better than no communication at all. “Even if you just call them and tell them you’re in the middle of working on it would help so much to these people but they’re just not doing anything at all, not even communicating and that’s been the biggest complaint,” said Fesi.
Fesi expects a lot of legislation will be considered in the 2022 regular session on how they can force insurance companies to provide timely claims. But he says they have to be careful because if you put too many regulations on insurance companies they won’t do business in Louisiana anymore. He tells us, “Look, let’s come to an agreement on how we’re going to fix this problem so everybody comes out whole and we get things done without causing too much trouble.”
Fesi says his best advice for the time being for frustrated policyholders is to call the Louisiana Department of Insurance and voice their complaints. “Everybody I’ve had call the commissioner, and they take over talking to the insurance company, the people are getting a lot better satisfaction,” said Fesi.
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