Mental health officials are celebrating the one anniversary of the 988 Suicide and Crisis Lifeline. State Suicide Prevention Coordinator Dr. Robyn Thomas says since shortening the previous seven-digit number to 988, call volume has increased by 11 percent and they’ve increased the number of counselors from Louisiana
“We’re able to answer more of those calls from local crisis centers that are familiar with the resources here and are familiar with the culture here and the many stressors that Louisianans face.”
The in-state answer rate rose from 64 percent in June 2022 to 91 percent over the last year. The previous seven-digit number was shortened to easy-to-remember 988. Thomas says the goal is to remove barriers to make a connection with residents statewide…
“Easier to remember and easier to connect people to services. And we’re working on a more targeted Louisiana approach so that people can really see themselves and know that those services are for them.”
OBH launched an awareness campaign in May that included a 988 dashboard. The lifeline offers specialized support to veterans and their families, Spanish speakers, LGBTQ+ youth, and deaf and hard-of-hearing people. Thomas encourages anyone who is experiencing a crisis to call the 988 lifeline.
“If you identify with any of those options just press that corresponding number. If none of those first three options apply to you, then you just hold on to the line and you’ll be connected to a trained crisis worker.”
Call or text 988 or visit 988lifeline.org to receive support during a crisis.
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